Prakash Adhikari
Banking Officer — Customer Service
Kathmandu, Nepal · +977 98XXXXXXXX · prakash.adhikari@example.com · linkedin.com/in/prakashadhikari
Summary
Banking officer with five years at branch level in customer service and cash. Have opened and verified accounts under full KYC, handled a daily cash limit of Rs 15 lakh, and worked through two NRB inspections. Used to a branch where the queue does not stop and the balance still has to tally at close.
Experience
Banking Officer — Customer Service Department
Sagarmatha Development Bank · New Road, Kathmandu · Shrawan 2080 – Present
- Open and verify around 25 accounts a week under full KYC, including corporate accounts
- Handle daily cash of up to Rs 15 lakh with no shortfall recorded in two years
- Process remittance payouts and answer AML queries raised by the compliance department
- Prepared branch records for two NRB inspections
Junior Assistant — Teller
Janata Finance Ltd. · Kalanki, Kathmandu · Baisakh 2078 – Ashadh 2080
- Counter duty for deposits, withdrawals and cheque clearing
- Maintained the day-end cash position and vault register
Education
BBA (Bachelor of Business Administration) — Finance
Tribhuvan University · 2074 – 2078
Skills
- KYC and account opening
- AML reporting and compliance
- Cash handling and vault
- Core banking system (Pumori)
- Remittance payout
- MS Excel
Languages
- Nepali — Native
- English — Professional
- Hindi — Conversational
Certifications
AML / CFT Training — Nepal Bankers' Association, 2081